A six-stage journey from first visit to leadership — each stage opens a MarkOS module for follow-through.
A guest arrives for the first time. Greeters deliver a welcome card at the entrance and log the visit so a staff follow-up can happen within 48 hours.
Owner: Welcome TeamA second-visit guest returns a paper connect card. The Connections team digitizes the response into a contact record and queues a personal outreach.
Owner: Connections PastorFour-week class covering our story, beliefs, and ministries. Registration is captured in the contact record; the directory becomes the operational source of truth.
Owner: Connections PastorMembers move into a community of 6–12 for shared study, prayer, and accountability. Groups are tracked with members and meeting rhythms in MarkOS.
Owner: Groups CoordinatorMembers discover their gifts and step into a serving rhythm — Sunday teams, outreach, or care ministries. Scheduled through the volunteer module.
Owner: Missions & Service CoordinatorPastoral staff and elders identify emerging leaders. The directory is the working surface for one-on-one coordination and leadership development.
Owner: Senior Pastor